Account and Data Deletion – Moldi
Last updated: February 2026
This page explains how to request deletion of your Moldi account and associated personal data.
How to request deletion
- Email us at support@moldi.tr from the email address associated with your Moldi account.
- Use the subject line: Account deletion request
- In the email body, include:
- Your Moldi username (if applicable)
- Any other information that helps us locate your account (for example, the email address you used to sign up)
- If needed, we may reply to verify account ownership before we process the request.
Data that will be deleted
Once your request is verified and processed, we delete (or permanently anonymize) personal data associated with your Moldi account, such as:
- Account identifiers (email, username)
- Profile information (for example, bio and preferences)
- Photos you uploaded
- In-app activity tied to your account (for example, likes, matches, and messages)
Data that may be retained
We may retain certain data where required for legal, security, or compliance reasons, including:
- Purchase/subscription records (for accounting, tax, and dispute handling). These records may also be stored by Google Play and our purchase processor (RevenueCat).
- Security and fraud-prevention logs (to protect users and our service)
- Information we must keep to comply with legal obligations or to enforce our terms
Retention timeframe
We aim to complete account and data deletion within 30 days of receiving a verified request. If we must retain certain data for legal/compliance reasons, we will keep it only as long as necessary and then delete or anonymize it.
If you have any questions about account deletion, please contact us:
Email: support@moldi.tr